Security & Privacy at Meolea

Your life. Your documents. Your control.

Planning ahead means trusting us with deeply personal information. That trust is something we take seriously.

Meolea is built to protect your documents, your memories, and your wishes securely, privately, and responsibly.

We promise:

We will never sell your data.
We will never use your private documents for advertising or AI training.
We will never grant access without your explicit permission.

What Meolea Will Never Do

We know we’re repeating outselves here a bit, but really, we will never:

  • Sell your personal data
  • Share your documents with advertisers
  • Use your private files to train AI systems
  • Grant access without your permission

Your trust is more valuable than any business shortcut.

Woman talking to elderly mother

Access & Permissions

You stay in control of who can access your information.

  • Delegated access requires invitation and acceptance.
  • Legacy contacts must actively confirm their role.
  • Access can be revoked by you at any time.
  • Account actions are permission-based and controlled.

No one – not even Meolea staff – can view your private documents without authorization.

Secure Infrastructure

Your data is stored on secure, professionally managed cloud infrastructure within the European Union.

🇪🇺 All production infrastructure and user data are hosted within the European Union and comply with EU data protection laws.

We use:

  • Encrypted databases
  • Secure cloud storage for documents and media
  • Restricted access systems
  • Professionally managed data centers with high security standards

Access to stored documents is protected through time-limited secure links. Files are never publicly exposed.

We work together with professionally managed European cloud infrastructure providers such as AWS (Amazon Web Services) and Backblaze B2 for secure storage.

#hostedInEU

Payment Security

All payments are processed securely through certified payment providers.

That means

  • We do not store credit card details.
  • Payment processing follows strict industry security standards.
  • Subscription management remains under your control.

We use Mollie as our payment provider and therefore never have access to your payment details. You can find their privacy policy here: https://www.mollie.com/legal/privacy

Person in Long Sleeve Shirt Holding Credit Card

Backups & Reliability

We understand that your documents and memories are irreplaceable.

That’s why we implement:

  • Automated backups
  • Redundant storage systems
  • Recovery safeguards

Our goal is long-term reliability and continuity.

GDPR & Data Protection

Meolea operates in full alignment with European data protection regulations (GDPR).

You have the right to:

  • Access your data
  • Correct your data
  • Export your data
  • Delete your data

Your personal information belongs to you — always. Read our privacy policy to find out more about the way we protect your data.

EU Flag with GDPR Security Lock

Encryption & Technical Protection

Security is built into the foundation of Meolea.

What we do

  • All communication is encrypted via HTTPS (TLS).
  • Sensitive data is encrypted at rest.
  • Passwords are securely hashed — we never store them in plain text.
  • Access to files requires secure, signed authorization.

Your information is protected both during transmission and while stored.

How we do it

  • Regular security updates and dependency patching
  • Automated vulnerability scanning
  • Secure session management
  • Least-privilege access principles

Questions?

If you have questions about security or privacy, we’re happy to answer them. Send us a message and we’ll get back to you shortly!

Transparency builds trust — and trust is the foundation of Meolea.

Last updated: Last updated: February 2026