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  • How it Works
  • Organise

    Everything important, in one place

    • Estate Overview
    • Document Vault
    • Digital Legacy
    • All Features

    Express

    The words and wishes only you can leave

    • Funeral Wishes
    • Living Will
    • All Features

    Remember & Share

    What stays with the people you love

    • Life Story
    • Memory Album
    • Legacy Contacts
    • Support and Guidance

    After Loss

    Practical help for what comes next

    • Death Checklist
    • Grief Support
  • Pricing
  • Guides

    Everything important, in one place

    • Facing Loss
    • Your digital legacy
    • The Emergency Folder
    • Funeral Planning
    • Living Will

    From the blog

    Deeper reading & reference

    • How to Write a Living Will
    • Mistakes People Make When Writing a Will
    • Funeral Costs Compared
    • All blog articles
    • Partner Insights

    People often ask

    Answers to common questions

    • Who Should Be Your Trusted Contact?
    • What Happens to Your Social Media Accounts When You Die?
    • Living Will vs Power of Attorney: What’s the Difference?
    • Physical vs Digital Emergency Folder?
  • Professionals

    For those in the field

    • For Care Homes
    • For Retirement Homes
    • For Hospices
    • For Funeral Homes

    Institutions

    Insurers & banks, embedded

    • For insurers
    • For banks

    Employers

    A benefit for your whole team

    • Meolea as an employee benefit
    • Meolea for employers
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When will I be charged?

The timing of your charge depends on whether you are:

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You can always view your billing information and next charge date in your account settings.

If you are on a free trial #

If you started with a free trial:

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If you cancel before the trial ends, you will not be charged.

See: How does the free trial work?

If you start a paid subscription without a trial #

If your subscription does not include a trial period:

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Your billing cycle (monthly or yearly) depends on the plan you selected.

Subscription renewals #

Subscriptions renew automatically at the end of each billing cycle.

You will be charged:

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You can cancel at any time before the renewal date to prevent the next charge.

See: How do I cancel my subscription?

Where can I see my next billing date? #

To check your next billing date:

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There you will find:

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If a payment attempt fails:

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See: How do I update my payment method?

Will I receive a receipt? #

Yes.

After each successful payment, you will receive a confirmation email with the billing details.

Need help? #

If you are unsure about a specific charge, please contact support and include:

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We are happy to clarify any billing questions.

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Immer noch Probleme? Wie können wir helfen? / Still having problems? How can we help?

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Updated on February 22, 2026
How do I update my payment method?How do I cancel my subscription?
Table of Contents
  • If you are on a free trial
  • If you start a paid subscription without a trial
  • Subscription renewals
  • Where can I see my next billing date?
  • What if my payment fails?
  • Will I receive a receipt?
  • Need help?
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