Skip to content
Meolea logo
Looking for our Logo?
Brand Assets
  • English
  • Deutsch
  • Facing a Loss?
  • How it Works
  • Features
    • All Features
    • Estate Overview
    • Living Will
    • Funeral Wishes
    • Memory Album
    • Document Vault
    • Life Story
    • Legacy Contacts
    • Support and Guidance
  • Pricing
  • About Us
  • Resources
    • Blog

      Read our latest articles, guides & news

    • Glossary

      Terms and abbreviations you should know

    Start here
    • Living Will
    • End of Life Planning
    • Advance Planning in Detail
    • Funeral Planning
    • Coping with Grief
    • Digital Afterlife
    • Funeral Costs Compared
    All blog posts

Login
  • Facing a Loss?
  • How it Works
  • Features
    • All Features
    • Estate Overview
    • Living Will
    • Funeral Wishes
    • Memory Album
    • Document Vault
    • Life Story
    • Legacy Contacts
    • Support and Guidance
  • Pricing
  • About Us
  • Resources
    • Blog

      Read our latest articles, guides & news

    • Glossary

      Terms and abbreviations you should know

    Start here
    • Living Will
    • End of Life Planning
    • Advance Planning in Detail
    • Funeral Planning
    • Coping with Grief
    • Digital Afterlife
    • Funeral Costs Compared
    All blog posts
Try Free

Getting Started

  • How do I create a Meolea account?
  • How does the free trial work?
  • What is Meolea and who is it for?

Account Subscription

  • How do I delete my account permanently?
  • What happens after cancellation?
  • How do I update my payment method?
  • When will I be charged?
  • How do I cancel my subscription?

Security & Privacy

  • Can Meolea access my private documents?

Technical Issues

  • Supported browsers and devices
  • I didn’t receive the verification email
View Categories
  • Home
  • Help Center
  • Technical Issues
  • I didn’t receive the verification email

I didn’t receive the verification email

After creating your Meolea account, we send you a verification email to activate your account.

If you t didn’t receive the verification email, don’t worry. In most cases, this can be resolved within a few minutes.

Please follow the steps below.

Step 1: Check your spam or junk folder #

Verification emails sometimes end up in:

  • Spam
  • Junk
  • Promotions (Gmail)
  • Other filtered inbox folders

Search your inbox for:
“Meolea”

If you find the email, mark it as “Not spam” to ensure future emails arrive correctly.

Step 2: Make sure you entered the correct email address #

If you accidentally entered the wrong email address during registration, the verification email will not reach you.

Try signing up again with the correct email address.

Step 3: Wait a few minutes #

Email delivery can occasionally take a few minutes depending on your provider.

If you still haven’t received anything after 10–15 minutes, continue with the next step.

Step 4: Request a new verification email #

On the login page, try signing in again.
You will see the option to resend the verification email.

Click “Resend verification email” and check your inbox again.

Step 5: Check company or work email restrictions #

If you are using a company or work email address, your organization’s firewall may block automated emails.

If possible, try registering with a private email address (e.g., Gmail, Outlook).

Still not working? #

If you have tried all steps above and still cannot verify your account, please contact our support team.

To help us assist you quickly, include:

  • The email address you used to register
  • The approximate time you signed up

We’ll help you resolve the issue as soon as possible.

Related articles #

  • How do I create a Meolea account?
  • I can’t log in – what should I do?
  • How do I reset my password?
Das war hilfreich / This was helpful

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest
Immer noch Probleme? Wie können wir helfen? / Still having problems? How can we help?

Wie können wir helfen?

Updated on February 22, 2026
Supported browsers and devicesSupported browsers and devices
Table of Contents
  • Step 1: Check your spam or junk folder
  • Step 2: Make sure you entered the correct email address
  • Step 3: Wait a few minutes
  • Step 4: Request a new verification email
  • Step 5: Check company or work email restrictions
  • Still not working?
    • Related articles
Meolea logo

Meolea is the digital platform for end-of-life planning, important documents, memories, and family preparedness.

Sign In
Linkedin Facebook Instagram Pinterest

Product

  • Features
  • Pricing
  • Planning Tools
  • How it Works
  • Facing Loss

Company

  • About Us
  • Careers We're hiring!
  • Contact
  • Sustainability & Responsibility
  • Security
  • Partners

Resources

  • Blog
  • Glossary
  • Free Planning Tools
  • Life Planning Preparedness Check
  • Funeral Cost Calculator
  • Help Center
  • Free Downloads

Join the email list

Subscription Form

News, insights & knowledge straight into your inbox!
For more details, review our privacy policy.

  • Privacy Policy
  • Terms & Conditions
  • Imprint
  • English
  • Deutsch

A Meolea brand. Made with

© 2026 Meolea