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    Everything important, in one place

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    • All Features

    Express

    The words and wishes only you can leave

    • Funeral Wishes
    • Living Will
    • All Features

    Remember & Share

    What stays with the people you love

    • Life Story
    • Memory Album
    • Legacy Contacts
    • Support and Guidance

    After Loss

    Practical help for what comes next

    • Death Checklist
    • Grief Support
  • Pricing
  • Guides

    Everything important, in one place

    • Facing Loss
    • Your digital legacy
    • The Emergency Folder
    • Funeral Planning
    • Living Will

    From the blog

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    • How to Write a Living Will
    • Mistakes People Make When Writing a Will
    • Funeral Costs Compared
    • All blog articles
    • Partner Insights

    People often ask

    Answers to common questions

    • Who Should Be Your Trusted Contact?
    • What Happens to Your Social Media Accounts When You Die?
    • Living Will vs Power of Attorney: What’s the Difference?
    • Physical vs Digital Emergency Folder?
  • Professionals

    For those in the field

    • For Care Homes
    • For Retirement Homes
    • For Hospices
    • For Funeral Homes

    Institutions

    Insurers & banks, embedded

    • For insurers
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    A benefit for your whole team

    • Meolea as an employee benefit
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  • Can Meolea access my private documents?

Can Meolea access my private documents?

Meolea is designed to protect your privacy.

Your uploaded documents and personal information are stored securely. We do not access your private documents unless it is technically necessary for system maintenance, security, or legal reasons.

Who can see my documents? #

By default:

  • Only you can access your documents
  • Your legacy contact can access information only according to the permissions you have defined and the activation process
  • Meolea employees do not browse or review user documents

Access is restricted through secure authentication and technical safeguards.

Does Meolea read my files? #

No.

Meolea does not manually read, analyze, or review your uploaded files.

Your documents are stored securely and processed automatically by the system to enable functionality (such as displaying, downloading, or organizing files).

We do not use your private documents for advertising or profiling.

Are documents encrypted? #

Your data is transmitted securely using encrypted connections (HTTPS).

Stored data is protected through industry-standard security measures.

We continuously work to maintain high security standards to protect your information.

When could access technically occur? #

In rare cases, limited technical access may be necessary:

  • To resolve a technical support issue you have reported
  • To investigate security incidents
  • To comply with legal obligations

Any such access is restricted, logged, and handled with strict confidentiality.

Does Meolea share my data with third parties? #

No.

We do not sell your personal data or share your private documents with third parties for marketing purposes.

Payment processing and infrastructure services are handled by trusted providers under strict data protection agreements.

For full details, please refer to our Privacy Policy.

Your control #

You remain in control of your data.

You can:

  • Download your stored information
  • Delete your documents
  • Delete your account permanently at any time

See: How do I delete my account permanently?

Why privacy matters to us #

Meolea deals with sensitive life and estate information.

We understand that trust is essential. Protecting your privacy is not optional — it is fundamental to how we operate.

We have a whole page dedicated to the way we care about security.

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Immer noch Probleme? Wie können wir helfen? / Still having problems? How can we help?

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Updated on February 22, 2026
Can Meolea access my private documents?Can Meolea access my private documents?
Table of Contents
  • Who can see my documents?
  • Does Meolea read my files?
  • Are documents encrypted?
  • When could access technically occur?
  • Does Meolea share my data with third parties?
  • Your control
  • Why privacy matters to us
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