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  • How it Works
  • Organise

    Everything important, in one place

    • Estate Overview
    • Document Vault
    • Digital Legacy
    • All Features

    Express

    The words and wishes only you can leave

    • Funeral Wishes
    • Living Will
    • All Features

    Remember & Share

    What stays with the people you love

    • Life Story
    • Memory Album
    • Legacy Contacts
    • Support and Guidance

    After Loss

    Practical help for what comes next

    • Death Checklist
    • Grief Support
  • Pricing
  • Guides

    Everything important, in one place

    • Facing Loss
    • Your digital legacy
    • The Emergency Folder
    • Funeral Planning
    • Living Will

    From the blog

    Deeper reading & reference

    • How to Write a Living Will
    • Mistakes People Make When Writing a Will
    • Funeral Costs Compared
    • All blog articles
    • Partner Insights

    People often ask

    Answers to common questions

    • Who Should Be Your Trusted Contact?
    • What Happens to Your Social Media Accounts When You Die?
    • Living Will vs Power of Attorney: What’s the Difference?
    • Physical vs Digital Emergency Folder?
  • Professionals

    For those in the field

    • For Care Homes
    • For Retirement Homes
    • For Hospices
    • For Funeral Homes

    Institutions

    Insurers & banks, embedded

    • For insurers
    • For banks

    Employers

    A benefit for your whole team

    • Meolea as an employee benefit
    • Meolea for employers
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  • How do I cancel my subscription?

How do I cancel my subscription?

You can cancel your Meolea subscription at any time directly from your account settings.

There are no cancellation fees.

Step 1: Open your account settings #

  1. Log in to your Meolea account.
  2. Go to Account.
  3. Select Subscription & Billing.

There you will see your current plan and billing information.

Step 2: Select “Cancel subscription” #

Click Cancel subscription.

For security reasons, you may be asked to confirm your decision.

Once confirmed, your subscription will be marked as canceled.

What happens after I cancel? #

After cancellation:

  • Your subscription remains active until the end of the current billing period
  • You can continue using all features during this time
  • No further charges will occur

You can view your subscription end date in your account settings.

See: What happens after cancellation?

Can I cancel during the free trial? #

Yes.

If you cancel before the trial ends:

  • You will not be charged
  • Your access will continue until the trial period expires

See: How does the free trial work?

Will my data be deleted? #

No.

Canceling your subscription does not delete your account or your data.

If you want to permanently remove your data, you must delete your account separately.

See: How do I delete my account permanently?

Can I reactivate my subscription later? #

Yes.

As long as your account has not been permanently deleted, you can reactivate your subscription at any time from your account settings.

Your stored data will remain available.

Didn’t receive confirmation? #

You will receive a confirmation email once your cancellation has been processed.

If you did not receive a confirmation email, please contact support.

Need help? #

If you are experiencing issues canceling your subscription, contact our support team and include:

  • The email address associated with your account
  • A short description of the issue

We will assist you promptly.

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Immer noch Probleme? Wie können wir helfen? / Still having problems? How can we help?

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Updated on February 22, 2026
When will I be charged?How do I delete my account permanently?
Table of Contents
  • Step 1: Open your account settings
  • Step 2: Select “Cancel subscription”
  • What happens after I cancel?
  • Can I cancel during the free trial?
  • Will my data be deleted?
  • Can I reactivate my subscription later?
  • Didn’t receive confirmation?
  • Need help?
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